Contact Us

Location & Hours

Our Visitor Centre is open daily from 10:00am – 4:00pm

Contact the Tours Reservation Desk for more information or to make a booking on 02 9466 1565, or fill in the Contact Form below.

Ghost Tour FAQs

Q Station is a large site. Unless otherwise arranged all tours start at the Visitor Centre on Quarantine Wharf which is at a distance from the parking area. We have a courtesy shuttle bus which connects the two areas, however, you must allow time for this transfer to happen. If you wish to walk it will take about 15 minutes.

No, our tour runs in all weather conditions so always expect your tour to go ahead. Tours are conducted both inside and outside buildings, so bring a raincoat or umbrella and soak up the atmosphere!

Q Station is built on a hillside. Our 2 hour plus tours take a route of approximately 1.5 kms. You will be on your feet for the entirety of the tour, there are inclines, declines and rough footpaths along the way. A moderate degree of fitness and mobility is required to complete these tours. Because of its position within a national park and the former industrial nature of the site, comfortable enclosed toe shoes should be worn for all tours or activities.

The only tour recommended for those with limited mobility is the Quarantine Wander history tour. This is based within the wharf and hospital precincts. All other tours include a walk of 1.5-2 km and include steps, rough ground and ramps.

Still photography is possible at certain times of the tour. Your tour guide will inform you when so that we can maintain a ghostly atmosphere for the majority of the tour. No filming or audio is allowed on the tour. All film or media enquiries should be directed to Tour reservations.

Q Station is a non smoking site. There are designated smoking areas but these are only available prior to and after the tour. No smoking is permitted during the tour.

No cancellation or transfers are permitted within 48 hours of the scheduled tour. Prior to this refunds attract a 10% administration cost, however transfers to an alternate available date are possible at no charge. Please email tour reservations for assistance.
Private group tours require a minimum of 7 days for refunds or cancellations.

No. All of our scheduled tours require payment at time of booking. This can be via our website or over the phone with a credit card. Cash will be accepted at the Visitor Centre on the day of the tour only if there is still availability on the tour.

Pick your tour and bring your group. Contact tour reservations for further information on group size, availability and payment methods.